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Delete your account

MyFrontYard (the MyFrontYard HOA app for iOS and Android, and the web app at app.myfrontyardhoa.com) is operated by V.2 LABS LLC. You can delete your account yourself at any time, from the app or from the website. You do not need to contact us first.

Delete your account in the app

  1. Sign in to MyFrontYard.
  2. Open Profile (on a phone, use the More tab, then Profile).
  3. Scroll to the Delete account section.
  4. Type the email address of your account to confirm, then choose Delete my account.

Deletion happens immediately and cannot be undone. Your sessions end on every device and your login stops working.

What is deleted

  • Your login, including any Sign in with Apple or Google link, is removed from our authentication system.
  • Your name, nickname, profile photo and notification preferences are erased from your profile.
  • Your email address is replaced with an anonymous placeholder.
  • Push-notification registrations for your devices are removed.
  • Your membership in every community is ended.

What is kept

Community records belong to the association, not to us, so they are not erased when a member leaves. Content you created while a member, such as posts, messages in official chat rooms, service requests, votes, meeting attendance, and dues or payment history, stays in the community's records with your identity removed. Financial records are kept for as long as the law and the association's own retention rules require. Audit and security logs that reference your account are kept for the period needed for security and legal compliance and are then deleted on their normal schedule.

Delete your account without the app

If you no longer have access to the app or the website, email support@v2labs.ai from the email address on the account with the subject "Delete my account". We confirm the request by replying to that address, then delete the account exactly as described above and let you know when it is done, normally within 30 days.

Change or remove only some of your data

Your name, nickname, photo and preferences can be edited or cleared in Profile at any time. For anything else, contact your community's administrator or write to the address above.

For details on how we handle personal information, see our Privacy Policy.